Simple, straightforward returns.
Changed your mind or something isn't right with your order? Contact us and we'll help sort it out.
Change of Mind
You can return an item within 28 days of receiving your order.
Items must be unopened, unused and in their original packaging.
Return postage is the customer's responsibility. Once received and approved, we'll refund the product cost and original shipping charge.
Damaged, Faulty or Incorrect
If something isn't right with your order, please contact us before returning anything.
We'll arrange a replacement or refund, depending on what works best.
If we need the item returned, we'll cover the return postage.
Refunds
Approved refunds are processed within 3 business days.
Your refund can be issued to your original payment method or as store credit.
How to Make a Return
There's no complicated returns process or returns portal.
Simply contact us with your order details and let us know what you'd like to return or what's gone wrong.
We'll take it from there.
Need help with an order?
Send us your order details and a quick explanation of the issue. We'll help you work out the best way forward.
Contact Us